Let guests request extras without a message thread
Guest services and vacation rental add-ons, from late checkout to local rentals, offered in the stay manual. Hosts, managers and providers see each request with its property and service.
Add-on requests get lost in message threads
Guests ask about early check-in, late checkout, rentals, local experiences or extra help, one message at a time. StayPerk puts those options in the manual guests already use, and each ask arrives as a request with its property and status.
A guest requests late checkout from the manual
A guest opens the manual from a QR code, sees late checkout as an available add-on, and sends a request for the host or manager to review.
- Guest opens the manual from a QR code.
- Guest chooses late checkout from the service menu.
- Host or manager reviews the request against turnover timing.
- The status changes as the request is approved, booked, or declined.
Offer services from the guest manual
Guests find available add-ons in the stay manual. Hosts, managers and providers see each request with its property and service.
- Show guest add-ons and local services from the stay guide
- Keep host add-ons separate from provider-fulfilled services
- Let guests request or purchase services when available
- Review status, messages, receipts and records for each service
For guests, hosts, property managers and service providers
Guests see useful options without leaving the stay guide.
Hosts offer add-ons without handling every request by message.
Property managers offer the same guest services across homes.
Service providers receive requests tied to a real stay and property.
Frequently asked questions
Answers about guest add-ons, local services, requests, and availability.
What are guest services for short-term rentals?
Guest services are add-ons or local services a guest can discover from the stay experience, such as late checkout, rentals, grocery delivery, wellness services, tours, or a private chef.
Are guest services available at every property?
No. Services depend on the property, provider, location, timing, and settings chosen by the host or property manager.
Can hosts approve requests first?
Yes. Some services can require approval so the host, manager, or provider can confirm timing and availability before the guest request moves forward.
Can service providers offer guest services?
Yes. Service providers can offer guest-facing services when the property, provider relationship, and service settings support it.
Can StayPerk support paid add-ons?
Yes. StayPerk can support paid add-ons and services when pricing and payments are enabled for the service.
How is this different from property services?
Guest services are options guests can request or purchase during a stay. Property services are operational work for the home, such as cleaning, maintenance, repairs, or inspections.
Offer more than stay instructions
Create the guest manual first, then place early check-in, late checkout, welcome extras, and relevant local services inside the guide guests already use.