- Solutions
- Digital guest manual
Answer guest questions once, in a digital guest manual
A hosted digital guest manual puts check-in details, property information, short videos, paid guest add-ons and local or property services in one mobile guide. Guests open it from a link or QR code, and you update it in one place.
Stay details get lost in old messages
Check-in steps, the Wi-Fi password and house rules end up spread across booking messages, an old PDF and printed notes, so guests ask again. A hosted manual keeps them in one live mobile guide that you update once, instead of redesigning a template, resending a PDF or repeating the same answers.
Create, share and update the guide
Start without an account, save progress in your browser, and publish the same private draft when you want a permanent guest link.
- Open the full editor without an account
- Add your stay details, photos and short videos, and save the private draft in this browser
- Publish when you want a permanent guest link; the same private draft moves into a free workspace
- Update the manual when details change
What the manual can include
- A hosted mobile guide guests open without downloading an app
- Check-in, checkout, Wi-Fi, parking, and house rules
- Short video help for things easier to show than explain
- Local tips, paid guest add-ons, and available services
For hosts, property managers and guests
Hosts answer fewer repeat questions because the key stay details live in one updatable guide.
Property managers keep manuals consistent across homes without sending a new PDF after every change.
Guests get one mobile guide for the stay, with instructions, videos and services.
Frequently asked questions
Answers about digital guest manuals, QR sharing, guest access, and services.
What is a digital guest manual?
A digital guest manual is a mobile stay guide for check-in, Wi-Fi, house rules, local tips, videos, and services connected to a property.
Do guests need to download an app?
No. Guests can open the manual from a browser link or QR code shared by the host or property manager.
Can the manual include videos?
Yes. Hosts and property managers can include short video help for parking, lockboxes, amenities, or anything easier to show than explain.
Do I need an account to start building a manual?
No. You can use the full editor, upload photos and videos, check the live Mobile and Letter previews, and save the private draft in this browser. When you want a permanent guest link, publish it: continuing creates a free workspace, and the manual stays private until you publish.
Can the manual show services or add-ons?
Yes. When services are enabled for a property, guests can see relevant add-ons or local services from the manual.
How is this different from a PDF welcome book?
A digital manual is easier to update, easier to share by QR code, and easier to connect to services than a static PDF.
Can property managers use manuals across multiple homes?
Yes. Property managers can keep stay information organized across homes while still tailoring each manual to the property.
Can hosts use StayPerk as an Airbnb digital guidebook?
Hosts can share a StayPerk manual with guests from their normal guest communication flow. StayPerk is an independent product and is not affiliated with or endorsed by Airbnb.
Give guests one place to start
Show stay details, videos, and services from one mobile manual.